About this guide

This guide explains the daily work done in SAAM, one task per article.

Who it is for: front desk, reservations, housekeeping, food and beverage and maintenance staff.

What it will cover:

1. Signing in with your staff number and PIN
2. The front desk day: arrivals, room assignment, check-in, room moves, check-out
3. Taking money: opening the till, payments, debts and closing the till
4. Reservations and groups
5. Finding a guest or a payment
6. Housekeeping tasks
7. Room Service orders
8. Maintenance jobs

The articles are being written now.