SAAM Who sets up my hotel in SAAM, me or your team?
You can set it up yourself. If you prefer, our team sets it up for you at no extra cost.
Is a channel manager included?
Yes. Every plan comes with Channex, the channel manager SAAM works with. Connections to online travel agencies (OTAs) are included. How many connections you get depends on your type of property and your plan.
Can SAAM connect to a GDS?
Yes, through our partner Reconline. Contact Reconline directly to check whether your property qualifies.
Is there a booking engine for my website?
Yes. We build a booking engine for your website, and it works with Google to bring you direct bookings. Contact us to get started.
Is there a minimum subscription period?
No. You can subscribe and cancel at any time, with no long-term commitment.
What happens to my data if I cancel?
All of your data is permanently deleted from our servers within 2 weeks. We don't keep or back up any of it after that, so save your own copy before you cancel.
Support
If this documentation doesn't answer your question, email the Support Center at [email protected]. If you are signed in to SAAM, you can also use Support in the sidebar.
We are in the GMT+2 time zone and answer every question within 3-5 business days. Holiday seasons may take longer.